FAQ
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FAQ

  • Q What does your after-sales service include?

    A We provide end-to-end support - covering product consultation, technical drawings, production management, and quality inspection, as well as export customs clearance and logistics coordination-to ensure a worry - free experience from initial inquiry to final delivery.
  • Q Do the products meet international certification standards?

    A Our production system strictly adheres to ISO quality management standards, and product performance meets international market requirements for thermal insulation, sound insulation, wind pressure resistance, and other key metrics.
  • Q What is the production lead time for customized products?

    A The standard lead time for customization is generally 30 to 45 days, depending on order volume and product complexity; we are committed to ensuring efficient delivery.
  • Q Do you provide product installation guidance?

    A Yes. We provide customers with detailed technical drawings and installation instructions, and can arrange for remote or on-site technical guidance and support.
  • Q What is the warranty period for the products?

    A We offer industry-leading warranty services. The specific duration depends on the product series and project scale; please consult our sales team for details.
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